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At Flourish Marketing Co., we stand behind the quality of our products and services. Your satisfaction is our top priority, and we’re here to ensure that your experience with us is positive. If for any reason you are not completely satisfied with your purchase, we’re here to help.
Due to the nature of digital products and online services, we generally do not offer refunds once access has been granted or the service has been rendered. However, we understand that circumstances can vary, and we are committed to addressing any concerns you may have.
Online Courses and Digital Downloads: All sales of digital products, including online courses and downloadable materials, are final. If you experience any technical issues or believe the product was misrepresented, please contact us at support (@) flourish.biz, and we will do our best to resolve the issue.
Consulting and Coaching Services: For our consulting and coaching services, refunds are not available once the session has been completed. If you are unsatisfied with the service provided, please reach out to us, and we will work with you to address your concerns.
If you are enrolled in a subscription service with recurring payments, you may cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle, and you will not be charged for future periods. Please note that we do not offer prorated refunds for any unused portion of the subscription.
We believe in fairness, and in certain exceptional circumstances, we may offer a refund at our discretion. Please contact us within 14 days of your purchase if you feel you qualify for a refund under exceptional circumstances. We evaluate each case individually to ensure the best possible outcome.
To request a refund or discuss your concerns, please contact our support team at support (@) flourish.biz. Please provide your order number, the details of your purchase, and a description of the issue. We aim to respond to all refund requests within 5 business days.
If you have any questions about our Returns and Refunds Policy, please don’t hesitate to reach out to us at support (@) flourish.biz. We’re here to help and ensure that your experience with Flourish Marketing Co. is a positive one.
We acknowledge with respect and gratitude that we live, work, and play on the traditional and unceded Territory of the Stz’uminus First Nation. We recognize the enduring presence and deep traditional knowledge of the Stz’uminus people, and we are committed to learning, understanding, and supporting the ongoing process of reconciliation. As we share this land, we strive to honour and celebrate the rich history and culture of the First Nations with whom we reside in partnership and respect.
